What should I do if a family member has a gambling problem?

If you believe a family member is affected by a gaming problem, contact the 71bat support team directly — via live chat or by email at support@71bat.lat. Our team will handle the matter confidentially and help take the right steps.

Safe & Mindful Gaming

Play Responsibly at 71bat

Enjoy entertainment within your limits — 71bat provides self-exclusion, deposit limits, and time-out features to keep you protected.

Why Responsible Gaming Matters

Online gaming can be an enjoyable form of entertainment, but it should always be enjoyed with the right mindset and within set limits. 71bat believes every player's experience should be fun, not stressful. Gaming should never be seen as a solution to financial problems or as a source of income — it is purely entertainment.

At 71bat, we place the highest priority on every player's mental and financial wellbeing. That is why we offer multiple self-control features to help you monitor and manage your own gaming habits.

Please remember: 71bat is for players aged 21 and above only. Minors are strictly prohibited from opening an account or playing. Keep your account credentials secure and do not share them with minors.

Minimum Age Policy

For players aged 21 and above only

Minors are strictly prohibited from creating an account

Keep your login details away from children in the household

If you need help, contact us via 24/7 live chat

Our Self-Control Features

At 71bat, you can manage your own gaming experience using the features below.

Set Deposit Limits

Set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately — it can only be increased after a cooling-off period.

Session Time Limits

Set a maximum duration for each gaming session. When the set time is up, the system will automatically prompt you to take a break.

Time-Out

Temporarily close your account for 24 hours up to 30 days. During this period, no deposits or bets can be placed.

Self-Exclusion

Request a long-term self-exclusion — from 6 months up to permanent. During this time, your 71bat account will be completely inactive.

Gaming History Review

View your deposit, withdrawal, and betting history at any time. Analyse your own habits and make informed decisions.

Support Team Assistance

If you have any concerns about your gaming, contact us 24/7 via live chat or email. We are always ready to help in Bengali.

Warning Signs of Problem Gaming

If any of the following apply to you, it is time to take a break and seek help.

Feeling a repeated urge to bet again in order to recover lost money.
Spending more than your set gaming budget and being unable to stop.
Hiding your gaming activity from family or friends.
Gaming affecting your sleep, work, or personal relationships.
Using money meant for daily expenses on gaming, or taking on debt.
Feeling restless or low when not gaming.
Being unable to stop or reduce gaming despite repeated attempts.

Build Healthy Gaming Habits

Responsible gaming is not just about control — it is a positive mindset.

Set a Budget First

Decide the maximum amount you will spend before you start playing. Stop when you reach that limit.

Play With a Timer

Take regular breaks instead of playing for long stretches at a time. Use a clock or an alarm.

Don't Play on Emotion

Avoid playing when you are feeling sad, angry, or frustrated. Play when your mind is at ease.

Gaming Is Entertainment Only

Never view gaming as a source of income. Losing is a normal part of it — accept that.

How to Use Protection Features

Activating self-control features at 71bat is straightforward. Follow the steps below or contact the support team directly to make a request.

Log In to Your Account

Responsible Play Section

Open the "Responsible Gaming" section in settings.

Choose the Feature You Need

Select whichever you need — deposit limit, time-out, or self-exclusion.

Contact Support

24/7 support is available via live chat for any questions.

Need Help?

If you feel that gaming is causing problems in your life, contact us immediately. The 71bat support team is always ready to help you set up self-exclusion or apply limits on your account.

24/7 Live Chat

Use the site's live chat for immediate assistance — speak to us in Bengali.

Email Support

[email protected] — send a request for self-exclusion or limit setting.

Bengali & English Support

Our support team serves you in both Bengali and English.

Please note: a self-exclusion request takes effect immediately and cannot be reversed before the set period expires. This is an important decision, so please make it carefully.

Responsible Gaming FAQ

Find answers here to frequently asked questions about responsible gaming.

71bat is for players aged 21 and above only. Minors are not permitted to create an account or play under any circumstances. If you have trouble with age verification, please contact the support team.

You can set daily, weekly, or monthly deposit limits from the "Responsible Gaming" section in your account settings. Lowering a limit takes effect immediately, but increasing it requires a cooling-off period.

Once the set self-exclusion period ends, you may request to reactivate your account. However, if you have chosen permanent self-exclusion, your account will remain closed forever. Self-exclusion cannot be reversed before the set period expires.

A time-out is a short-term feature — from 24 hours up to 30 days — for a brief break. Self-exclusion is long-term — 6 months or more — for when gaming has become a real problem. In both cases, no deposits or bets can be placed on the account.

You can view full details of all your deposits, withdrawals, and betting activity from the transaction or gaming history section in your account settings. If you have any issues, the support team will help.

If you believe a family member is affected by a gaming problem, contact the 71bat support team directly — via live chat or by email at [email protected]. Our team will handle the matter confidentially and help take the right steps.

Enjoy Responsibly

Entertainment comes first at 71bat — but your protection matters just as much. Whatever the issue, we are always here for you. Play responsibly and enjoy yourself.